Privacy Policy

📄 SpeechScribe Privacy Policy
Last updated: 06/04/2025
Anatolia Inclusive Teknoloji Sanayi ve Ticaret Limited Şirketi (Anatolia Inclusive, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services through our website https://speechscribe.ai (“Site”) and related platforms, products, and applications (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We collect the following types of data when you register, use the platform, or contact us:
• Name and surname
• Email address
• IP address
• Uploaded audio/video files
• Transcription and subtitle content
• Browser and device information (e.g., operating system, browser type)
• User feedback or support inquiries
We do not collect payment card details. All payments are processed by our third-party provider, Iyzico.

2. How We Use Your Data
We use the information we collect for the following purposes:
• To provide and maintain the Services
• To generate transcripts and subtitles from your uploaded content
• To respond to customer support requests
• To improve service quality, performance, and security
• To send service-related communications and updates
• To comply with legal obligations
We do not use your identifiable audio/video content for machine learning or analytics without your explicit consent.

3. Data Retention
• Uploaded media files, transcripts, and subtitle files are automatically deleted within 90 days after processing is completed or upon account deletion.
• Metadata (e.g., file names, duration) may be retained in anonymized form for internal reporting or legal compliance.
• You may request early deletion of your data by contacting us.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies for the following purposes:
• Essential cookies: Required for authentication, session handling, and basic platform functionality.
• Analytics cookies: We use Google Analytics to understand user behavior and improve the user experience.
We do not use advertising, marketing, or third-party tracking cookies beyond analytics.
You can disable cookies via your browser settings, though this may impact site functionality.

5. Third-Party Services
We share your data only with trusted third-party service providers essential for operating the platform:
• Iyzico: Payment processing and card storage
• Amazon Web Services (AWS S3): Secure file storage
We do not sell your personal data to any third party.

6. International Data Transfers
Your data may be stored or processed on servers located outside your country (e.g., AWS data centers). We take appropriate measures to ensure that such transfers comply with applicable data protection laws and maintain a high standard of security.

7. Your Rights
You have the following rights under applicable data protection laws (e.g., KVKK, GDPR):
• To access the personal data we hold about you
• To correct inaccurate or incomplete data
• To request deletion of your data
• To object to certain data processing
• To withdraw consent at any time (where applicable)
• To request data portability
To exercise your rights, contact us at: [support@speechscribe.ai]

8. Data Security
We implement industry-standard security measures, including:
• SSL/TLS encryption for all data transmission
• Secure storage of uploaded files on AWS S3
• Restricted admin-only access to production servers
• Automatic data deletion after 90 days
While we take all reasonable precautions, no system is 100% secure. Users are encouraged to maintain strong account credentials.

9. Children's Privacy
Our Services are not directed at children under 13. If we become aware that personal data of a child under the relevant age has been collected, we will delete such data promptly.

10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do:
• We will update the "Last Updated" date above
• We may notify users via email or through the Site
Your continued use of the Services after changes take effect indicates your acceptance of the revised Policy.

11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
SpeechScribe Teknoloji Hizmetleri A.Ş.
📧 Email: [support@speechscribe.ai]
📍 Address: SpeechScribe Teknoloji Hizmetleri A.Ş.